To process any return, you must contact us first via email at info@aimastore.com or Instagram @aima.es.

Returns

We accept returns within 30 days of receiving your order.

For orders shipped outside Spain, the customer is responsible for sending the item back to our offices.

Once we receive the item, we will check that it is in its original condition, unused and with its original packaging. Once approved, we will issue the refund to the original payment method.

The refund will be issued minus the return shipping costs, which vary depending on the destination:

• European Union: up to €10
• Rest of the world: up to €17

If the item does not meet our return conditions, the refund may not be processed.

Exchanges

For orders shipped outside Spain, we do not offer exchanges.

If you need a different size, we recommend placing a new order with the correct size and returning the original item following the return process above.

Contact

If you have any questions about your return, please contact us:

Email: info@aimastore.com
Instagram: @aima.es